Our Refund & Cancellation Policies
We are an E-commerce, digital marketing, and web development service provider company.
Our refund policy has been designed in such a way which makes it easy for our clients to understand. Please read the below refund policies carefully:
Web Development & Design Policy:
We provide a demo website to our client’s so that they can check our quality of work and hence become comfortable before working with us. Before making a payment for our services feel free to contact us if you have any query.
Eligibility for refund:
At Ecom Multi Service, every project is important to us and we handle each project very carefully with professionalism. We always try to deliver the desired project to our client’s at a given time. However, if a client is not satisfied or changed his/her plan regarding the project and wants a refund then he/she would check their eligibility for our refund policy listed below:
Advance Payment Policy:
When you are comfortable with taking our service, you have to make a 50% payment in advance for hiring us for any kind of services which we provide. If our client wants to cancel the project then He/She can cancel the project within 15 days but the advance money will not be refundable.
Our Policies For Ensured Privacy
Ecom Multi Service (hence referred to as “Ecom Multi Service″, or “we”, or “us ) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy. Ecom Multi Servicemay change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from July 15th 2022.
Information We Collect
We may collect the following information when you subscribe to our email newsletter or fill in our enquiry form: First name: Last name: Email address: Contact information including email address: Demographic information such as postcode, preferences and interests: Other information relevant to customer surveys and/or offers:
What We Do With This Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services. We may periodically send you emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies
We use cookies on this website. A cookie is a small file which is placed on your computer’s hard drive with your implied consent. Cookies allow web applications to remember you and personalise your experience. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Google Analytics & Conversion Tracking
We use traffic log cookies from Google Analytics to identify which pages are being used and are an essential part of monitoring and improving our electronic communications. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We use this non-identifiable aggregated traffic information for statistical analysis purposes. We also use conversion tracking to understand customer behaviour.
Session Cookies
This site uses essential session cookies for the operation of the website.
Google Adwords Cookies
We may use cookies in Google Adwords for remarketing purposes. This means we remember your visit to our website to provide you with advertising elsewhere on the Google Display Network.
Other Applications
If we embed YouTube videos in the site, watching the video will set a cookie on your computer. We may also use embedded applications such as Twitter, Facebook. These third parties may set cookies to remember your preferences.
How to Disable Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Google Chrome
Safari
Firefox
If you disable cookies, your experience of some parts of the website may be affected.
Links to Other Websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Ecom Multi Service,
Manaitand Pathrakhulli, near Bhokta Mandir,
Dhanbad,
Jharkhand
826001
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Applied Terms & Conditions To Abide
We are an E-commerce and digital marketing service provider company and we do not offer Long-Term services. We only offer our services on a monthly payment basis.
Notice
By accessing and using Ecom Multi Service Business website (https://ecommultiservice.in/) or by downloading materials from Ecom Multi Service website or using any of the services we offer, you agree to abide by the terms and conditions of use detailed below. If you do not agree to be bound by these terms and conditions of use, please refrain from using Ecom Multi Service website or our services.
Use Of The Site and our Services
References to “we”, “us” or “our” throughout this Website (‘the Site’) pertains to Ecom Multi Service which operates the Site.
We reserve the right to modify these terms and conditions from time to time without any prior notice, after which the use of our website will be governed by that revised version. You are hence recommended to check the terms and conditions on the website regularly. Keep in mind that use of Ecom Multi Service is also subject to, and controlled by, the Agreement subscribed to by the User, and the use of the website is also subject to the Privacy Policy notified on the website.
General Terms
Ecom Multi Service is an IT services company registered and based in India and the project execution(Ecommerce/digital marketing/ Content creation/ Website development/SEO Etc activities) of all the projects we undertake will be taken place at our development centers in India. Our normal working hours are from 10 AM to 5 PM IST, from Monday to Saturday. All public holidays in India or in the Indian state ‘Jharkhand’ will also be holidays for the company.
Use Of The Site
There is no charge imposed by us for accessing the Site but you are liable to pay the cost of the communications link you used to visit the Site.
Access to the Site may be suspended, restricted or terminated any time. We cannot guarantee that the Site will be error-free and we are not to be held liable for unavailability of the same.
The content of the pages on the website are for general information and use only. It is subject to change without notice.
Neither Ecom Multi Service nor any third party provide any warranty or guarantee to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the website for any particular purpose.
Ecom Multi Service shall not be in any way liable for any inaccuracy, error, defect or fault related to the information and materials found or offered on the website.
Use of any information or materials on the website is entirely at User’s own risk, for which Ecom Multi Service shall not be liable.
It shall be User’s own responsibility to ensure that any product, service or information available through the website meets the User’s requirements.
Unauthorized use of the website may give rise to claim for damages and/or it will be a criminal offense punishable under the applicable penal law.
Links to other websites
Ecom Multi Service makes no representation of any other websites that you may access through Ecom Multi Service website or which may be linked to Ecom Multi Service website. We are not responsible for the privacy practices of other websites linked from Ecom Multi Service website. Users are required to read the privacy policies or statements of other such websites they visit. Any concern regarding any external link should be directed to the website administrator of the site concerned.
Intellectual Property
All rights related to the Site design, text, graphics and other content, the selection and arrangements are licensed to Ecom Multi Service. The content of this website is protected by international copyright laws and other intellectual property rights. All company names and logos mentioned in this website are the trademarks, service-marks or trading names of their respective owners, including us. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute by any means or in any manner, any material or information on the website or downloaded from this website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so. Ecom Multi Service respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us by e-mail at info@ecommultiservice.in
Advertising & Sponsorship
The Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion in the Site complies with international and national laws. We will not be held responsible for any error or inaccuracy in advertising material.
Confidentiality
We understand the importance of confidentiality to the successful planning, establishment and running of your business. Therefore, we will not use, divulge or communicate to any person, except as may be required by law or any legal or regulatory authority, any confidential information concerning the business or affairs of any customer, prospective customer, or supplier of Ecom Multi Service or any of our international distributors. All of us shall endeavor our best to prevent the publication or disclosure of any confidential information concerning such matters.
Applicability Of Materials
We have done our best to ensure that our website complies with international laws. However, we make no representations that the materials on our website are appropriate or available for use in all international locations. Those who visit our website from other locations do so, on their own initiative and are responsible to comply with all applicable laws. If you use our website, browse it or use any material or content or services offered through our website violating any applicable law in your jurisdiction(s), you are not authorized to view or use our website and you must exit immediately.
Access To Password Protected Areas
Access to and use of specific areas of this website requiring a password is restricted to authorized users only. These areas are regulated by a separate legal agreement between Ecom Multi Service and the user. Unauthorized access will be prosecuted.
User Information
We encourage feedback on how to improve this website. Feedback may be e-mailed to info@ecommultiservice.in. Any feedback hence received shall be deemed to be non-confidential and Ecom Multi Service has the right to use such information in any way we deem to be fit. Users, therefore, agree that any information provided to us shall not contain defamatory, offensive, threatening, obscene, harassing, infringing or otherwise unlawful material or proprietary material. We shall not be held liable for any such material and we reserve the exclusive rights to remove it from the website without liability.
Disabling Devices
If the user wants to post any content on the website, he/she should refrain from uploading any posting or postings which contain any viruses or other contaminating or destructive devices. We strive to ensure that our website is free from any such viruses/ devices or features but we give no warranty to that effect and will accept no liability whatsoever for any loss or damage suffered by the user.
Governing Law
Use of this website and any dispute arising out of its use are subject to the laws of India (Jharkhand). Any legal action or proceedings related to or arising out of these Terms and Conditions shall be settled in the Dhanbad court (Jharkhand) in India.